Assessment Description

Considering that communication with a single patient, a family, a group, professionals, or an organization will vary based upon context and severity of the information, describe different tools that may be used to deescalate fear or mitigate confusion in an emergency situation. Discuss why these types of tools are used, including three different emergency situations with different stakeholders that would benefit from these types of tools. Provide supporting references in your response.

Health Organizations: Theory, Behavior, and Development

Johnson, J. A., & Rossow, C. C. (2019). Health organizations: Theory, behavior, and development (2nd ed.). Burlington, MA: Jones and Bartlett Learning. ISBN-13: 9781284109825